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| [ Close ]Satisfied or refunded, simply Right of return of 7 days after receipt of your order without condition.
Immediate refund or exchange according to your preferences.
Objective of 100 % customer satisfaction
[ Close ]Paiement sécurisé à 100% For transactions security, ArtFloor.com uses cybermut system payment of the CIC Bank Group, french leader of the secure payment system.
Direct input of your bank details on the secure site Bank CIC, guaranteeing that no intermediary has knowledge of your informations.
This procedure is managed by 128-bit, one of the most commonly used and the world's most effective SSL encryption technology.
The "Payment off-line" option allows you to save your order and/or to pay by check (from France) or by direct bank transfer.
For any questions, do not hesitate to contact us by the button "customer service", we will answer you very quickly.
[ Close ]Delivery tracking and insurance
We use different modes of transport to ship your package : Generally, packages are shipped by DHL international allowing a perfect security during transport (insurance included) and follow the delivery of your order with a tracking system.
Some more large packages are shipped by a specialized carrier.
You can follow the delivery of your order in "members > my orders".
[ Close ]Need a quick and clear response
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Satisfied or refunded
Secure payment
Customer service
Delivery tracking
