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Terms & Conditions
Terms & Conditions

Terms & Conditions

Free Access

Consultation of the site ArtFloor is free. The information available on our site, membership opportunities, invitations to events and other offers are free.

How to order a work?

Once a work has been selected, click on «Order» and fill out the order form which will appear on your screen. You will be asked to select a payment option (on- or off-line). In case of difficulty, please contact ArtFloor.

When to contact ArtFloor?

For some shipping destinations, works of specific sizes or prices, you are asked to contact Artfloor by e-mail at: customer-service@artfloor.com An e-mail to complete your order including delivery expenses will be sent to you within 48 hours.

How to pay for your purchases?

You are requested to select a payment option after filling out your contact information on the first page of the order form. You may pay by credit card (Eurocard, Mastercard, Visa) using the secure server of the C.I.C. bank. ArtFloor also accepts payment by bank transfer. The total price indicated on your order form in Euros and US Dollars and includes the work, the gallery commission, shipping, packaging and taxes. You will be informed of the total price before validating your order. Delivery costs thus may not in any way constitute grounds for contention of your order.


In case of non-payment, and notably if the bank refuses to honor a transaction before or after the conclusion of the deal, ArtFloor has the right to unilaterally cancel the sale and the client will be required to return the work(s) at his own expense. This applies only to payment contestations made according to terms of the client's bank.

Confidentiality statement

We guarantee the confidentiality of the information submitted. By confirming your order you authorize us to share with our partners and service providers the information necessary for the completion of your order . By ordering from ArtFloor, you automatically become part of our mailing list. This authorizes ArtFloor to send you event and company information. According to the French law n°78-17 of January 6, 1978 (informatique et libertés), you have the right to modify your contact information or be removed from the list upon request. Any credit card information is submitted directly by the client on the secure payment site of P@iement C.I.C. (the C.I.C. Bank secure payment service). ArtFloor does not have access to your credit card information.

Delivery of works by ArtFloor

Works will be delivered to the address indicated in your order an average of 10 days after your order has been placed (it might be a little longer in august). Upon receipt of the order, the delivery receipt must be signed by the buyer to serve as proof in case of contestation. If delivered to an address not that of the buyer, the receipt must be signed by the recipient. In case of damages during shipping, the buyer has three days to notify ArtFloor.

Receipt of your order

The delivery receipt itemizes the contents of your order. A detailed description of each work is available on the site. ArtFloor's return policy allows you to return orders if the delivery receipt is not confirm with items shipped.

Satisfaction guarantee

The client can return the work in its original packing during a 14-day period after delivery. You will be asked to contact ArtFloor (customer-service@artfloor.com) and will be offered to choose another work or to be reimbursed (minus shipping expenses), according to the French Law number L.121-16 about consumer rights. Shipping expenses and risks are at the cost of the client.


You will receive confirmation of your order after your bank has validated credit card or check payment. The confirmation also serves as invoice. Should you need additional copies, you may contact customer-service@artfloor.com

An invoice can be sent bu the artist on demand by the client.

Transfer of property rights

Risks related to the works are transferred to the buyer upon receipt. Rights related to the works are transferred to him once full payment has been completed. The artist remains the holder of copyrights on his creation. The artist and ArtFloor hold collectively the rights of representation and reproduction. The rights of the buyer are limited to private usage.

Limitation of Responsibility

ArtFloor’s commitment concerning orders and delivery of works is stipulated by the present Terms & Conditions.

The company cannot be held responsible for any delay or non-completion of orders resulting from a breach of agreement by its partners or suppliers or by unforeseen forces (as defined by article 1148 of the French Civil Code). ArtFloor cannot be held responsible for technical problems associated with the usage of www.ArtFloor.com.

The limit of damages for which ArtFloor may be held responsible is 100 Euros.


The Contract is governed by French law. Any dispute resulting from the execution of this contract will be subject to the rulings of the Paris Court. Our services are available to all persons having the legal capacity to contract according to the applicable law. Minors are not authorized to access our on-line sale services.

Contact ArtFloor

ArtFloor is a limited company (Ltd)
SIRET : 433 157 971 00014
RCS PARIS B 433 157 971

ArtFloor s.a.
1, Place Boïeldieu 
75002 - Paris

Website : www.ArtFloor.com

E-mail : contact@artfloor.com